Car Rental in Dubai

Compare the complete price for your exact collection and return dates. The vehicle rate and any security deposit are separate amounts. Your quotation should show VAT, included mileage, insurance and excess, delivery or collection, and optional extras such as another driver or a child seat.

Fuel, tolls, parking, traffic fines and excess kilometres can create additional charges under the agreement. Request an itemised quotation before payment; for a longer stay, compare our monthly rental options.

Send the vehicle link, collection and return dates, and preferred handover location with your enquiry. Ask the team to confirm the available model, year or specification, full price and handover arrangements in writing.

A vehicle appearing on the website is not by itself confirmation of your booking. If an alternative is offered, compare its size, luggage space and price before accepting it.

No-deposit rentals are available on selected vehicles, subject to booking eligibility and payment requirements. Look for the No Deposit label and confirm the arrangement for your chosen car.

No security deposit does not mean free rental or zero liability. The rental payment is still due, and insurance excess, damage, tolls, fines and other agreed charges can still apply. Check whether any card authorisation is required.

Our published booking terms require a credit card in the main driver’s name. Rental payment and the security arrangement are separate, so paying the rent by another method does not by itself satisfy the card requirement.

If you do not have a credit card, contact the booking team before paying. Do not assume that cash, a debit card or somebody else’s card will be accepted; any alternative must be confirmed for your booking in writing.

UAE residents should prepare their valid UAE driving licence and Emirates ID. Visitors should prepare their national driving licence, passport and entry-status documents; an International Driving Permit may also be required depending on licence recognition and the applicable conditions.

Each driver must be checked separately, including where the licence was issued and whether the person is a visitor or resident. Ask for approval and any additional-driver charge before driving, and have every agreed driver named in the rental documents. See our foreign-licence guide and official checking links.

Our published minimum rental age is 21, so a 20-year-old does not meet that minimum. A particular vehicle or insurance arrangement may have additional age or driving-experience conditions.

Give the team each driver’s age and licence details before paying so eligibility can be checked for the selected car. Holding a driving licence alone does not confirm rental eligibility.

You can request hotel delivery or a Dubai Airport handover. Share the address and requested time; for an airport arrival, include your flight number and terminal.

Same-day service depends on the available car and delivery arrangements. Get the handover time, exact meeting point, delivery charge and return-collection arrangement confirmed before travelling or paying. Do not assume that delivery includes return collection or that there is a counter at every terminal.

Contact the team before your agreed return time with your booking reference and requested dates. An extension needs confirmation of availability, the revised charge and payment, followed by an updated agreement.

If you want to return early, ask how that changes the agreed rental price and whether a refund is due under your booking terms. Unused days are not automatically refundable. Compare a monthly rental if your stay becomes longer.

Call 800 22799 or your assigned rental contact. Provide your booking reference, vehicle registration, location and a short description of the problem.

The team will assess the issue and confirm inspection, recovery or replacement arrangements, availability and any applicable charge. Contact the team before arranging a repair or tow yourself, unless emergency services direct otherwise. Our rental-car support guide explains what information helps the team respond.

Email infoamexcars@gmail.com with your booking or agreement number, vehicle return date and question. If you already have a ticket, reply in the same email thread.

Ask Accounts whether the payment was a card hold or a charged deposit, what stage the release or refund has reached, and whether any deductions apply. Request an itemised deduction statement and, once a refund has been processed, its payment reference. Accounts can confirm the position for your booking; a release instruction and money appearing in your account are different stages.